What would you do if you left your phone for repair with a reputable venue only to find that it’s employees were accessing your social networking accounts on your phone?
Dewberry says he took his mobile device to get fixed and was given a new phone temporarily. Shortly afterward, he noticed that his Facebook status had been updated to read:
“I am gay, I’m coming out.”
Apparently Dewberry had failed to sign out of his applications prior to submitting the phone and was a victim of a vicious prank by an employee of the store!
Dewberry admits that he was still logged into his Facebook account on the phone he left with the store and moments after the prank was pulled, he began getting calls from “real life” friends and family members.
“The phone just started ringing constantly after that from [an] ex-spouse to friends,” he said.
“I feel I have been humiliated. My reputation has been tarnished.”
“Just having to explain it to certain people that I haven’t been in contact for a while,” he said. “I feel I shouldn’t have to do that.”
Dewberry has filed an official complaint with the store, which told him the employee was fired, he said.
Best Buy also provided the following statement to ABC’s Denver affiliate, KMGH about the incident:
“Each year, every employee of Best Buy is asked to review and sign our Code of Ethics, which includes details on how they are expected to handle customer information.”
Dewberry told KMGH he is exploring his legal options with an attorney. The company did not return a request for comment.
What would YOU do in this situation?